TERMS & CONDITION
Sparks Media. offer web and design solutions including Website Design & Development, Ecommerce Website Solutions, Graphic Design Services, Logo Design Services and Printing Services for businesses in Selby, York, Yorkshire and across the UK.
Sparks Media Packages
The web design packages offered by Sparks Media. may not be suitable for all customers, prices are meant as a guide only. Please contact us for more details or for variations on the listed packages.
Sparks Media. will take a thorough brief of your requirements in order to produce the correct identity for your business within the agreed time scales, it is your responsibility to ensure that we are aware of your specific requirements.
All logo designs remain the property of Sparks Media until a final choice is paid for. Once payment is received, the final design will be supplied in various digital formats and then becomes the customer’s property. Sparks Media will not use the design for any other clients’ projects.
Copyright of your logo can be obtained online or via a third party if required.
WooCommerce Ecommerce Website Builds
Sparks Media. will design and provide you with an WooCommerce platform, with all the CMS features you need to run an online business.
It is our commitment to ensure that you (the client) are provided with fully functioning, completed work (this means that your website is aesthetically correct according to the visuals that have been signed off, the functionality is working according to the initial brief, the first batch of agreed products are listed correctly, the website is tested before go ‘live’, you have been provided with login details and training to the back-end administration area).
By agreeing for the site to go ‘live’, you are accepting that you have checked and are fully satisfied with the site. Please note that if the client adjusts or disables any settings that effects the correct functionality of the website, there may be a charge to fix or return to the correct settings. Sparks Media will not be held responsible if the client does not adhere to supplied instructions on how to manage the website correctly and a fault occurs due to the client’s poor management of the system.
The price quoted is for the work agreed on the quotation only. Any future structural or design changes to the site may require a new quotation. Sales are final and no refunds are given on completed and approved work.
We will hold intellectual copyright of any material, including any source code and original designs created for the client until payment of the final invoice. It will then become the property of the client.
WordPress Website Builds (Content Management System)
WordPress is a platform which is robust and scalable to suit your current and future business needs.
WordPress will be setup and configured to work seamlessly on the designated server and can be transferred to other website hosts or providers if required for an additional cost. If FTP access is required by you or your developer, a limited FTP account can be provided allowing work to the front-end side of your website. Back-end development and updates must be carried out by Sparks Media.
As a valued client, you fully own the design and content of your website. In the event that you wish to move your WordPress Website to a different host, we can provide you with a full working digital copy of your static website on request, for a fee of £37.50. The digital copy would include all the front-end design, content and page structure, packaged and ready to be uploaded to a different server, allowing you to easily move your website elsewhere.
Sparks Media take care of the running and management of your website hosting requirements. Their hosting packages are provided through reputable hosting companies based in the UK, using the latest hosting server technologies.
Website Rights & Use
Sparks Media shall retain full rights to all the project ﬁles delivered in the scope of the project, including all coding and design copyright, patent rights and trade secret rights in the Background Technology. The client is granted, to the extent it is legally able to do so, a nonexclusive, perpetual, worldwide license to use the Background Technology in the Web Application Project developed for and delivered to them under this Agreement.
SEO (Search Engine Optimisation)
Sparks Media offer Google optimised sites, this does not guarantee site traffic or ranking in Google. We would recommend using a specialist SEO company to promote your website on a monthly basis if traffic through online search is one of your key requirements.
Sparks Media can provide a no-obligation quote upon request.
A deposit of 50% of the price quoted is required for the project to be started. A deposit of 25% is required halfway through the project, at the end of the build phase the remaining balance will be invoiced once the project is completed and payment is required within 30 days of issue date. Any additional work agreed and quoted for during the project will be included in the final invoice.
BACS payments are our preferred payment method, please see the details at the footer of your invoice, otherwise, please make cheques payable to Sparks Media (address details are at the footer of your invoice).
Late payments are subject to a 5% late charge every calendar month from the date of completion until payment is settled. If payment is still not settled after 90 days Sparks Media reserve the right to suspend your service/s until payment is received in full.
In the event that payment is withheld where services have already been rendered, Sparks Media reserve the right to temporarily suspend your service/s until payment is received in full. Legal notices or action may be taken as deemed necessary and any fees or expenses incurred in such action will be borne by the customer.
If a project exceeds the timescales that were originally agreed, due to excessive client amends, the final invoice will reflect this.
Sparks Media are not VAT registerd
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
General Data Protection Regulations (May 2018 onwards)
Sparks Media holds no liability and the Client hereby assumes full responsibility and agrees to indemnify and hold harmless Sparks Media from any claim related to the GDPR or resulting from data protection issues. By accepting a quote from Sparks Media the Client acknowledges that we have informed you of the General Data Protection Regulation (GDPR) as well as the security risks which may arise from collecting and storing customer data via the website.
Links To Other Websites
Our website contains links to other websites. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Updated terms and condtions: 19 January 2021.